drag slotPrivacy Policy

This page describes what we collect when you use drag slot and how we keep that data protected. We take your privacy seriously and are transparent about every piece of information we request, why we request it, and who has access to it.

Our drag slot platform requires identity verification before you can deposit or withdraw funds. This means we collect your name, date of birth, contact details, and proof of address. We also collect payment method information (your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details) to process transactions. Beyond these essentials, we track your account activity — login times, game play history, wagers, winnings — to operate the platform, detect fraud, and comply with local regulations.

We do not sell your data to third parties. We do not share your identity information with marketing companies. We encrypt sensitive data, limit internal access, and keep our servers secure. This policy explains exactly how we do that.

What We Collect and Why

We collect data in two broad categories: identity information (required for verification and regulatory compliance) and activity information (needed to operate the platform).

Identity and verification data

When you register with drag slot, we ask for your full name, date of birth, email address, and phone number. After registration, we require you to upload a government-issued photo ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter dated within the past three months). We use this information to verify that you are a real person, that you meet the eligibility requirements in your jurisdiction, and that you are not on any regulatory watchlist or sanctions list. Without this verification, we cannot unlock your payment methods. We keep this data encrypted and accessible only to our verification team and compliance officers.

Payment method data

We collect and store your payment details — your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet identifier, or bank account information (mobile banking, local payment, online payment, e-wallet account number and name). We use this to process your deposits and withdrawals. We do not store full bank card numbers; instead, we use tokenization, a process that replaces sensitive data with a secure reference. Our payment processors (third-party companies that handle the actual transfer of funds) also have access to your payment method, but only to execute the specific transaction you requested. We do not allow these processors to use your data for any other purpose.

Activity and gameplay data

We track every time you log into drag slot, which games you play, when you play them, how much you wager, and whether you win or lose. We collect this data to operate the platform (so we can calculate your balance correctly, process your payouts, and track the performance of our games), to detect fraud and money-laundering patterns, and to comply with local gaming regulations. We also use this data to understand which games are popular and to troubleshoot technical issues. We keep this data for the duration of your account and for a period after you close your account as required by law.

KYC (Know Your Customer)

Our verification process that confirms your identity, age, and address before you can deposit or withdraw funds.

AML (Anti-Money Laundering)

Our compliance process that monitors your account for suspicious activity patterns that may indicate money laundering.

Data encryption

A security method that converts your sensitive data into a code that only authorized systems can read.

Third-party processor

An external company (such as a payment gateway or email service) that we authorize to access limited portions of your data to provide a specific service.

How We Protect Your Data and Your Rights

Data security and access controls

We store all sensitive data on encrypted servers with restricted access. Our employees can access your identity information and payment details only if their job requires it (for example, our verification team can see your ID and address proof, but our game developers cannot). We use industry-standard security practices, including firewalls, regular security audits, and automated intrusion detection. If we discover a data breach, we notify affected users and relevant authorities as required by law.

Third-party data sharing

We do not sell your data. We do not share your identity information with marketing companies, data brokers, or advertisers. We do share limited data with the following third parties, only as necessary to operate drag slot: (1) payment processors (to execute deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), (2) our hosting provider (which stores our servers), (3) anti-fraud and compliance vendors (which scan for suspicious activity), and (4) law enforcement or regulatory authorities (only when required by law). Each of these third parties has signed a data-processing agreement that restricts how they use your information.

We at drag slot believe your data is yours — we're just the custodians who keep it safe and use it only to serve you.

Your rights on drag slot

You have the right to access, correct, or delete your personal data. You can request a copy of all the data we hold about you by contacting our support team. You can update your email, phone number, or address directly in your drag slot account settings. You can request that we delete your account and associated data, subject to legal obligations to retain certain records for anti-money-laundering and tax purposes. If you believe we have processed your data in violation of this policy or local law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction (such as local regulators in Jakarta, Surabaya, Bandung, Medan, or Semarang).

Cookies and tracking

Our drag slot website and app use cookies and similar tracking technologies to remember your login, improve your experience, and measure how users interact with our platform. You can disable cookies in your browser settings, but doing so may reduce the functionality of our site. We do not use cookies to track you across other websites. Our cookies contain no personal information — they are just identifiers that let our server know when you return to our platform.

Data location and jurisdiction

Our servers may be located outside your jurisdiction. By using drag slot, you consent to the transfer of your data across borders. We apply the same security and privacy standards regardless of where our servers are physically located. If your country's laws require your data to be stored locally, you should contact our support team before registering to understand the data residency implications.

Contact us about privacy

If you have questions about this privacy policy, want to exercise your data rights, or wish to report a data concern, contact our support team via the in-app chat or email. We aim to respond to privacy inquiries within standard business hours. For urgent matters, mark your email as "Privacy Request" so it reaches the right team immediately.

This privacy policy is effective immediately and applies to all users of drag slot. We may update this policy from time to time to reflect changes in our data practices or to comply with new regulations. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of drag slot after any update constitutes your acceptance of the updated policy.